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We were travelling from Canada and broke down at 1am around some mountains... Had no idea who to call but Freeman’s came to tow my car & brought it to their shop in Monroe. We were worried this would cost us so much and ruin our road trip but when we called in the morning, we were pleasantly surprised at the price & that it was ready for us to pick up and they even checked my other tire! So glad they didn’t try to cheat us nor squeeze money out of us! Thank you!
Great pickup and tow after losing two tires. JJ was great.
JJ pick up my car on the side of mountain--great job
Broke down this morning, called AAA. Driver JJ responded in no time at all. Great service! Really took good care of my truck. Thank you Freeman's and JJ.
I'm so happy with the customer service, quality and quick turn around. I would highly recommend to anyone needing service. They were so friendly and did not take advantage of the fact that I am female, which unfortunately still encounter elsewhere.
We needed Freeman's towing this weekend and they were fast and friendly. JJ was very helpful throughout the whole process. I hope I don't need a tow truck again any time soon, but if I do I'll call Freeman's.
The experience at Freeman's is fantastic, they treat you with respect, I had strayed away to another shop, never again, they worked with my schedule, they let me wait as it's my only car. I will be using them for all my auto needs
Wonderful service! JJ's polite and punctual, and very professional! What a pleasure! He fixed the roadside problem quickly and well. I'll use Freeman's , if a problem ever comes up again! Thanks, AAA, for sending him!
I have been bringing my cars there for about 10 years. On the first visit the owner tried to save me money on a service which most shops would have just tried to get the maximum amount for. I moved out of Monroe and now live 30 minutes away but their honesty, ease of getting an appointment and friendly staff will keep me coming back.
I had to get my car towed and JJ was an absolute pleasure. He made a stressful situation comical , knowledgeable, and relaxing. If i ever need a tow in that area again i will be calling freeman's and specifically asking for JJ :). Thanks for your help.