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JJ was great! came promptly to change tire and pointed out that the key to the Wheelock had been damaged by use of hydraulic tool. He did it manually and showed us how to get a spare.
Blew a tire out on Long Mtn Pkwy and had to have the Park Police contact a tow to come out for service. JJ showed up and made the attempt, but had to tow it to my service provider as neither of us had the proper socket to fit the lugs (my fault, not his). He was professional and courteous, and even gave me some advice which I plan on following up on. Thanks to him, I wasn't stuck for long. Would definitely recommend to anyone travelling in that area that breaks down. Thanks, JJ!
JJ was great. Fast reliable tow service to shop for my car and me. I hate being stuck, thank you JJ and Freeman Auto.
Had a flat. JJ was here within half a hour. Was able to get this resolved and helped guide me to know where everything was located, suggestions for care, etc...so professional and a true gentleman!! Thanks JJ!!!
Needed a tire change so I called AAA, Freeman’s auto service responded. JJ was professional knowledgeable and a pleasure to deal with. I would highly recommend Freemans to anyone based on his expertise alone.
JJ did a great job. Thank you
JJ was the most amazing man that I could ever hope for forgiving me a jumpstart! He was very caring and thoughtful, and he did a thorough inspection of my car. He knew what to do immediately, and he gave me detailed instructions as to how to proceed to make sure I would be safe and taken care of. He was so kind and generous with his time, and I would be happy to see him again if anything else goes wrong with my car! 🙂
I called AAA because on my way to a funeral I got a flat tire, but was lucky to make it into their parking lot. JJ came in less then a 1/2 hour and he was awesome!! He was polite and knowledgeable and he had the tire changed in no time!! I will echo the sentiments of others, he went above and beyond and had great customer service!! His information will be shared with my whole family!! Thank you!!
JJ was amazing today! I called AAA because I had a flat tire and JJ arrived in less than 30mins. I was so thankful he came so quickly because I had my 2 children with me. JJ went above and beyond, great customer service!!
Freeman's tow truck driver, JJ, handled my car with exactitude and tenderness, depositing a nondrivable, barely-rolling MGC in a narrow driveway with artful use of the ramp and excellent driving of the tow truck. I would ask only for JJ and Freeman's for all my towing needs from now on.