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JJ did a great job. Thank you
JJ was the most amazing man that I could ever hope for forgiving me a jumpstart! He was very caring and thoughtful, and he did a thorough inspection of my car. He knew what to do immediately, and he gave me detailed instructions as to how to proceed to make sure I would be safe and taken care of. He was so kind and generous with his time, and I would be happy to see him again if anything else goes wrong with my car! 🙂
I called AAA because on my way to a funeral I got a flat tire, but was lucky to make it into their parking lot. JJ came in less then a 1/2 hour and he was awesome!! He was polite and knowledgeable and he had the tire changed in no time!! I will echo the sentiments of others, he went above and beyond and had great customer service!! His information will be shared with my whole family!! Thank you!!
JJ was amazing today! I called AAA because I had a flat tire and JJ arrived in less than 30mins. I was so thankful he came so quickly because I had my 2 children with me. JJ went above and beyond, great customer service!!
Freeman's tow truck driver, JJ, handled my car with exactitude and tenderness, depositing a nondrivable, barely-rolling MGC in a narrow driveway with artful use of the ramp and excellent driving of the tow truck. I would ask only for JJ and Freeman's for all my towing needs from now on.
Last Week I had a rental SUV that apparently did not have 4x4 dive and got the back tires stuck at a work site in a muddy field. JJ and Mel came out on a rainy morning and pulled the rental SUV out using long winch line.
Stopped at Larry's deli in Warwick for a cup of coffee and the work van wouldn't start. Called AAA and JJ showed up within 30 minutes and he diagnosed a dead starter after some failed attempts at a jump start. He loaded the van onto the flatbed in the rain and drove me 40 miles to my mechanic's shop in NJ. He was a consummate professional from start to finish and good company on a bad day. He is a great asset and you should give that man a Nat Sherman Cigar!
We were stuck after a Doctor's visit. JJ came and got us, brought us home, towed the car to the dealer, all with compassion. A very special person!!
I was just a college student desperate to get home for spring break. I was an hour away from NYC when I caught a flat tire. It was hell that I went through to get proper service from triple AA but thank god they sent JJ. JJ went above and beyond to make sure I could get back on the road fixing my spare and adding air to it. The customer service was outstanding! Please give that man the promotion he deserves !
I live in Warwick NY, I was towing home a light tower with my one ton Dodge mason dump truck from Queens NY when my transmission blew on the Bruckner Expressway in the Bronx. I was towed off the highway by the "Licensed NYS Thruway" tow company and left on the side of the off ramp on exit 11. I called Freemans' and explained my situation. The owner explained it would be a little while for the right truck to come and get both the truck and trailer in one shot. The truck arrived within 90 minutes and the driver was fantastic. He did everything to get my truck on the tow and the trailer hooked up to the back. We arrived back in Warwick in one piece. The entire time the driver was great, stopped several to make sure everything was going well with the tow, was very friendly and we had a great conversation along the way. I cant say say enough great things about the service. It took five hours from the time I was dumped at the side of the off ramp to when I got home. Never once was I let down. Considering what it costs to be in business in NY and the price I paid to get a dump truck and trailer 60 miles home, I was very satisfied. Great company, great driver!