Freeman’s Auto & Tire Monroe
419 Route 17M, Monroe, NY 10950
Yesid Pino
14:33 05 May 22
Great personal experience, the diagnosis was clear and the job was amazing. Great customer service. And the job was... done according to the time frame they actually said. Keep up with the great work. It's so hard to find reliable auto service. You guys are amazing. 👍🏼read more
Daisy Calvo
11:35 03 May 22
I went to Freeman’s for the first time for an inspection and oil change. I received excellent customer service (Sven)... and got the car back when promised. The place is clean and organized. Will definitely be returning for all of my vehicle needs. Keep up the good work, guys!read more
John Rieszer
18:17 01 May 22
My family and I were traveling to VT from NJ on the NY Thruway when 3 deer ran in front of my SUV and the impact left... it disabled. Will from Freeman's promptly arrived and brought my family and the vehicle to their shop, while waiting for a friend to pick us up. He made us feel safe and made the experience as painless as possible. Thank you!read more
Nathalie Meynard Sallanon
01:32 25 Apr 22
What a great service ! Returning to Canada, our car broke down in the middle of the night on the highway with nothing... but the emergency light ...we just had time enough to put ourselves on the emergency lane.After calling 911, we were waiting for the tow truck which arrived faster than expected! We had exceptional service from Will and his partner who took matters into their own hands quickly to get us to safety and evacuate the car as soon as possible.Next day, Freeman's auto service find the problem: the belt just broke and they were able to change it the same day !If you want honesty, good vibes and very good professional it's the garage you need to go, thanks guys, you were awesome !read more
RJ Siniscalchi
02:53 22 Apr 22
Hands-down the best mechanics in the area. I can always trust that work will be completed as specified - Bruce, in... particular, is excellent at communicating issues, explaining process, & setting appropriate expectations as far as cost of work. Despite the demand for their services, work is completed in a timely manner; appointment and drop-off scheduling are typically quite convenient.I will say that they aren't the cheapest shop in town - but, I regard that as a good thing: you get what you pay for - and Freeman's appears to pay their staff well enough that they have no problem attracting and retaining a highly qualified staff (I'd rather pay a reasonable amount once, than pay for a cheap repair twice).As someone who has a habit of owning somewhat uncommon vehicles, I appreciate the fact that they'll work on stuff that other shops don't want to deal with.read more
Phoebe S
19:43 17 Apr 22
Freemans is one of the best companies I have had the pleasure of dealing with. I called to see if they had availability... to do my inspection, and without hesitation took me in that day. Service there was excellent and quick. I was in and out of the shop in 20 minutes. Prices are beyond fair. I will 100% be a returning customer.read more
Theresa Nicol
01:43 11 Apr 22
My daughter and I broke down on 87N in the pouring rain. When I say broke down, I mean the car stopped working. Once I... managed to get onto the shoulder, it only took about another minute or two until the car completely died and was smoking.I dialed 911 and they put me in touch with Freeman's for a tow. It was pretty terrifying to have highway traffic whooshing by in the pouring rain, but Will arrived within about 15 minutes. He quickly got my teenage daughter and I safely into his truck and then loaded the van onto the flatbed. We were blessed to meet Will that night. He was kind, professional, and also made us laugh a little. I can't say enough good things about Will and the whole towing experience with Freeman.This made the choice of mechanic easy for me, along with their glowing reviews. My van was in bad shape with a problem that took some time to diagnose. Long story short, my starter was melted because it had been engaged constantly for some unknown period of time for some unknown reason.My daughter and I got a hotel and were in Harriman for 2 nights while Freeman worked diligently on my car. I spoke with Pat a number of times and he was kind and patient in explaining what was happening. I am from Long Island and the folks at Freeman did not know me from a whole in the wall. Yet, they put a sense of urgency and priority around my repair and succeeded in getting me out of town before 1pm on Saturday after having towed me off the highway Thursday evening.In addition to the above, I also felt the cost was very fair.I couldn't recommend them any more highly. I only wish they were in my town!!read more
Danielle
21:54 01 Apr 22
I got an inspection. It was quick and inexpensive. From what I've seen, it seems like a well run business. I'll be... going back.read more
Ryan Kobetitsch
22:07 06 Mar 22
These guys have been my go-to since they were my dad's go-to. Fast service, fair price, and straight forward about... what's going on. Every time I've had to go to a different shop I find myself wishing I could've made it back here.read more
Nunya Bizness
22:44 23 Feb 22
The prices are decent, their work is great and the guys who work their are friendly and helpful. No complaints.
Alban Gaval
20:27 08 Feb 22
Freeman's is the name-brand mechanic in town. Their rates may be a little higher, but they are honest, very competent,... and do everything on the up-and-up. I trust these guys.read more
Pat D'Aliso
22:09 10 Jan 22
Never a problem with their work. Always fair and honest, thats the most important element.
Justin Brigandi
16:44 18 Dec 21
Freeman's takes are of all the tire swaps on my racecars. Great prices, value and work. Usually done with a fast turn... around. 10/10 would recommend. For any car enthusiasts, you can trust these guys with fancy wheels. Work done with respectread more
Susan Lee-Hettinger
13:11 11 Dec 21
It's a shame that a person can't just take their car to the neighborhood repair place and get a job done quickly and... professionally. My car was making noises and not running quite right. I left my car there in good faith. A week later they said they were busy and didn't get to it. Several weeks later another employee told me that he didn't know and someone would call me back. This has been a very stressful experience. Stay away from this place if you want honest quick service. They used to be a decent place to go to but now, I suggest you use another place, any other place will treat you better. 😫read more
Jimmy Ciro
20:50 23 Oct 21
Update: Wow!!!! Wish I could give them10 stars. First, I was using another mechanic in Washingtonville. They were ok.... I had a problem with a strong fuel smell and Brookside auto was not equipped for it. Freeman's auto determined that it was the fuel tank. I have a 99' Tahoe and they couldn't find a fuel tank. I got one in the junk yard that my wife found after making 20 calls.Fast professional service!!!read more
John Flannery
20:02 29 Sep 21
They are very accommodating., friendly and professional. They are also quite busy because they are proficient at what... they do. Have to call ahead for appt, but they will sometimes take me as a walkin. It's not because they're not busy, but because they are nice guys. I highly recommend Freeman's. They get 5 starsread more
Mildred Hernandez
21:28 16 Sep 21
The staff at freemans are polite knowledgeable. They recommend services and dont push them on you. I feel they are... honest.read more
Sergio Rivera
16:44 10 Sep 21
So far in my 8 years of owning a car this is by far the best place I've ever gone to great people and I have to say... they really look out for the consumer.read more
Bee Boyer
22:03 06 Sep 21
Used them first as Lakes Region with Bruce and moved with them to Freeman’s. Chris is great as are other staff.... Punctual, polite, informative- don’t feel talked down to or ripped off as a woman.With them at least 15 years now - all the way from Manhattan.read more
J L
14:15 01 Sep 21
I won't take my car anywhere else. These guys are awesome especially Sven. They went above and beyond to get the job... done and it was done correctly.They are very professional and knowledgeable. I would recommend them to my enemy because finding a good honest shop is hard to find. Thank you guys.read more
Patty Angel
00:37 26 May 21
Freeman’s never disappoints! They are professional, courteous, knowledgeable and always available for a question. Work... is always done on time. I recommend them always. 5 Starsread more
Hilda
11:51 24 May 21
Had a car inspection done. Needed an appointment which I made the day before. Arrived 10 minutes early. It was done... quickly and I was treated with respect. Staff is both friendly and knowledgeable. Definitely recommend this place.read more
toni gazzaniga
00:54 15 May 21
Engine light came on again after repair and before leaving site. Tech reset the light and I went home. Went to drive... the car and the light is on again, with a code that relates to emission sensor. Will return when I return from out of state. Work done didn't fix the issue and the back seats were not set down, but left up in the air.Very unusual as the service is usually good.read more
Naiya Kest
00:35 08 May 21
I only trust Freeman’s shop with my cars.The owner is extremely knowledgeable about all Cars.Every time I have an... issue John the owner always has an answer and solution to the problem. Now that I found this shop I can’t go anywhere else.If your looking for someone honest and reliable with great prices this is your shop !read more
PrettyGirl
10:23 07 May 21
I came here based on the reviews I saw and since then I have used Freemans 3 times for service to my car. Overall I am... pleased. Customer service is paramount for me and I have not been disappointed. Chris is awesome. He is very patient and explains everything thoroughly. I would definitely recommend Freeman's!read more
Alex Rivera
16:37 05 Feb 21
Wheel alignment appointment for 10 a.m. They started work at 9:55 am. I was impressed. Comfortable clean waiting room... and bathroom. At 10:40 a.m. they were done. Fair/reasonable price for all 4 wheels. My general observation is this is a 1st rate, highly developed, and professional auto service operation. I found it on Google and will return for all my car needs.read more
Jo bavaro
17:44 10 Sep 20
Most professional service in Monroe and orange county in my opinion they do not try to gauge you for parts and service... and stand behind all their work very skilled as much as any dealership but more fair with prices you might pay 10dollars more than mides or mavies but you get what you pay for and they are very fair with prices but more than that they are honest and trustworthy and that is pricelessread more
Yolanda Sánchez
22:05 10 Aug 20
I am very confident in their abilities and know their prices are better than fair.